FREQUENTLY ASKED QUESTIONS

Avengers S.T.A.T.I.O.N. is located inside the Amazing Brentwood, located at 4567 Lougheed Hw, Burnaby, BC, Canada.

Avengers S.T.A.T.I.O.N. is open Monday through Wednesday and Sunday from 10 am to 7 pm and Thursday through Saturday 10 am to 9 pm.

The final entry to the exhibit is one hour before closing time. These hours are subject to change on holidays.

The exhibit is self-guided so it varies, however on average, guests spend 60-90 minutes at the exhibit. Please arrive well in advance of your scheduled entry time.

You will need your ticket or email booking confirmation and a camera! We recommend wearing shoes that you are comfortable walking in. No outside food or drink is permitted.

No, once you leave the exhibit, re-entry is not permitted.

No, Avengers S.T.A.T.I.O.N. does not include any live characters.

We understand that things happen, and if you arrive late or early, you will need to wait until capacity permits your entry.” to “If you are worried about arriving on time we suggest purchasing our Flex or VIP entry tickets, which allow you to enter up to two hours before or after the start time as stated on your ticket, subject to exhibit opening hours.

Avengers S.T.A.T.I.O.N. is suitable for all ages. However, the exhibit includes loud noises and flashing lights. If your child is sensitive to these things, it may not be suitable for them. Please note, everyone aged 15 or younger at the time of attending the exhibit must be accompanied by an adult.

For safety reasons, and to ensure our guests get the most out of their visit, we recommend that one adult is responsible for no more than six children.

Yes, strollers are allowed in the exhibit. However, there will be no facilities for storing and parking strollers or leaving them unattended.

Yes, children under the age of 3 are free to enter the exhibit and do not require a ticket.

We encourage you to leave valuables, large bags and other personal belongings at home. For the safety of our visitors and the exhibit, all bags entering or leaving the exhibit, including purses, are subject to inspection. Backpacks and duffel bags are not permitted in the exhibit.

Yes, the venue and exhibit are wheelchair accessible.

There are no storage facilities, such as coat check, for guests.

Absolutely! We encourage you to take pictures and share them on social media. Please tag @avengersstationcanada on Facebook and Instagram and hashtag #avengersstationcanada when you do. There are some limitations, however: flash photography and tripods are not permitted. Please contact [email protected] for more information.

Please keep an eye on our social media channels for announcements of new cities! If you have a suggestion for where Avengers S.T.A.T.I.O.N. should recruit next, let us know on social media or at [email protected].

Ticket prices vary based on time and ticket type. We have a variety of ticket types:

• Timed Entry: Basic Timed Entry (Age 16+), Child Timed Entry (ages 3-15) and Student/Senior pricing is available. Guests with timed entry tickets should arrive 15 minutes prior to your start time as indicated on your ticket. We cannot guarantee entry for guests who arrive late.
• Premium Flex: Flexibility to arrive up to 2 hours before or after the start time as indicated on your ticket, subject to exhibit opening hours.
• VIP Experience: Flexibility to arrive up to two hours before or after the start time as indicated on your ticket (subject to exhibit opening hours), Fast Track entry, exclusive Avengers S.T.A.T.I.O.N. VIP merch (personalized VIP laminate, lanyard and exclusive Avengers S.T.A.T.I.O.N. poster). Please see the Tickets page for pricing and more details.

Follow us on Facebook and Instagram @avengersstationcanada to be kept up to date with any discounts we may share with our followers.

Tickets can be purchased right here on our website. Just visit the Tickets Page.

Yes, you can buy tickets at the door, however, walk-up sales are subject to availability and many times sell out. We recommend that you purchase your tickets for your preferred time slot in advance. Visit the Tickets Page to reserve your time to visit.

Yes, this event is timed entry. You will need to select a specific date and time to attend the exhibit.

We do not hold back additional tickets for sale over the phone or on the day. For available dates and time slots, please see the Tickets Page.

No, Avengers S.T.A.T.I.O.N. is completely cashless and we will only accept Visa, debit, and credit cards at points of purchase.

To access your tickets, please follow the instructions on the link below!

LINK: https://showclix.force.com/support/s/a/view-and-print-tickets

Our exhibits use ShowClix as our ticket provider and an account was created for you upon purchasing tickets. Your username is the email address you entered when processing your order. If you do not remember your password or do not recall setting one up, please click “forgot your password” to reset it! Mobile tickets will be sent out 24 hours before show time.

Yes, we can scan the barcode from your phone.

To change the date or time of your tickets, you will need to sign in to your ShowClix account → My Tickets | ShowClix.

Our exhibits use ShowClix as our ticket provider and an account was created for you upon purchasing tickets. Your username is the email address you entered when processing your order. If you do not remember your password or do not recall setting one up, please click “forgot your password” to reset it!

Upon logging into your ShowClix account, please visit the tab “Order History” and click on the QR code of your order. Upon that page, you will find the exchange button located and the bottom right of the page.

Once you have located the EXCHANGE button, please proceed using the Self-Service Exchanges: Step-by-Step.

All tickets are non-refundable as stated in the terms and conditions agreed to by successfully purchasing tickets.

At this time, we cannot guarantee entry other than at your ticketed entry time. If you arrive earlier or later than your time slot and we are at capacity, you may have to wait until the next available entry time for you and your party to enter. If we are unable to accommodate you, no refunds will be given.